Membership

Choose how the studio holds your year.

The standard of care is identical across all three. Membership decides only how much of the year the studio holds for you.

Most Annual members travel two to four times a year. The Household is built for households that move monthly, or several travellers at once.

Best for one defined journey

Single Journey

$5,000

starting professional fee

One journey, designed end to end. The right place to begin if you would like to see how we work before committing to a year.

  • Full itinerary design and written plan
  • Placement, aviation, and reservations arranged
  • Reconfirmation of every booking before arrival
  • In-trip support for the duration of travel
  • Client Intelligence Profile created and retained

Most chosen

Best for 2–4 journeys a year

The Annual

$18,000

per year, starting

A year of travel held as one relationship. Plans, changes, and requests move through the same designer from January onward.

  • Unlimited journeys within the year
  • Priority placement windows and early holds
  • Named designer with direct line and 15-minute in-trip response
  • Reservations, tickets, and ground handled year-round
  • Quarterly planning session and seasonal recommendations
  • Private client portal with live itineraries

Best for monthly or parallel travel

The Household

$36,000

per year, starting

For families, offices, and principals with several travellers moving at once. Designed around a household calendar rather than a single trip.

  • Everything in The Annual, extended to the household
  • Multiple traveller profiles and parallel itineraries
  • Coordination with family office, EA, or chief of staff
  • Residence and lifestyle requests between journeys
  • Discreet security and medical liaison on request
  • Annual review of preferences and standing instructions

Prices are starting professional fees. Travel, accommodation, aviation, supplier costs, and taxes are separate and approved before commitment. Final scope is quoted after review.

Compare the engagement

The difference is capacity, not care.

IncludedSingle JourneyThe AnnualThe Household
Planning volumeOne journey2–4 journeysMultiple travellers, year-round
Named designerFor the journeyFor the yearFor the household
Private journey portalIncludedIncludedMultiple profiles
Planning reviewsAs neededQuarterlyQuarterly + household review
In-trip response15 minutes15 minutes15 minutes

Membership application

Start with fit, not checkout.

Tell us how you travel. Kyla reviews every application personally, then responds within four business hours with the right next step.

Selected engagement

The Annual

Application first · consultation next · written scope before any charge

1 · Your details
2 · How you travel

Submitted in confidence. Do not include passport, payment, or medical details. This is an application, not a purchase.

The Client Experience Blueprint

Sixteen stages, so nothing rests on memory.

Every engagement moves through the same defined sequence — from first conversation to the note that follows you home. Four of them, briefly.

The full blueprint

01

An unhurried call about how you travel, who is with you, and what has disappointed you before.

“The first year we tested her. Every year since, we have simply sent the dates.”

Annual client · New York & London

The standard behind every tier

What membership is measured against.

Whichever tier you hold, the same published standard applies. These three pages set it out in full.

Services

What we design, arrange and manage — and what we decline.

Read it →

The Blueprint

Sixteen stages, four movements, six gates, with the response time on each.

Read it →

Assurance

Our commitments in writing: response times, data tiers, escalation.

Read it →

Questions we are asked first

Before you enquire.

How are fees set?
Individually, after the consultation. Nothing is charged before scope is agreed in writing, and our professional fee is always separate from travel and supplier funds.
How far ahead should we plan?
Six to nine months for peak weeks and signature houses. Shorter notice is often possible — say so in the first conversation and we will tell you honestly what is still open.
Why is the roster capped?
Twenty-four clients a year is what one designer can hold at this standard. Growth that would dilute the response time is declined rather than absorbed.
Do you work with our assistant or family office?
Yes. Delegated access is scoped, logged, and time-boxed to the journey window, and no supplier sees a document their booking does not require.
What happens to our information?
It stays in the studio. Documents, medical, and payment details are encrypted, access-logged, and retention-capped, and your record is yours to view and correct.
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